Vol. 558 No. 4
415 Mr. O'Shea asked the Minister for the Environment and Local Government the additional costs which have arisen from the obligations on his Department in relation to the adoption by the Government in July 2002 of official language equality as one of the three new principles for quality customer services; and if he will make a statement on the matter. [24604/02]
The adoption of the official languages equality principle, as outlined in my Department's Customer Service Action Plan 2001-04, has not resulted in any significant additional costs being incurred to date. Progress in implementing all aspects of the customer service action plan, including the official languages equality principle, is set out in the Department's annual report. Copies of the latest report, the Annual Report 2001, and the Customer Service Action Plan 2001-04 are available in the Oireachtas Library.
