I propose to take Questions Nos. 101, 252 and 256 together.
This is an issue of consumer rights. It appears, in the first instance, to be a matter of contract between the relevant airline involved and the individual passengers concerned. The question of refunds in circumstances where cancellation of travel arrangements is initiated by the consumer or where the consumer does not show up for the flight, is a matter to be determined in accordance with the terms of the contract between the traveller and the airline concerned. The booking conditions set out on carriers' websites normally set out the conditions attaching to the contract including the circumstances in which moneys paid are refundable or not. I understand that the Director of Consumer Affairs is considering this matter in the light of comments made at the meeting on Tuesday last 28 January 2003 of the Oireachtas Joint Committee on Transport.