Jim O'Keeffe
Question:1190 Mr. J. O'Keeffe asked the Minister for Justice, Equality and Law Reform if his attention has been drawn to the fact that the telephone helplines to his Department are virtually useless, that they are only operational for restricted periods, and that the only help often available to callers during these periods is the information that all operators are busy; and if he will establish a more effective system in his Department for providing assistance to the general public. [20601/03]