The breakdown of workplace inspections-visits up to December 2003 is set out in the following table. In the case of the data, there may be some subsequent minor revision as outstanding data entry is clarified or completed.
In 2001, as part of a continuing process to strengthen and modernise employment rights enforcement, a major business process re-engineering review took place in the employment rights unit of my department, including the labour inspectorate. That review embraced the activities of the support units to the labour inspectorate in the area of employment rights enforcement, for example, the employment rights information unit, where enhanced customer service standards including lunchtime opening were introduced and the prosecution and enforcement units, where procedures and linkages with the Chief State Solicitor's office were improved.