It is an excellent template for what needs to be done. FBD does not necessarily agree with everything that is in it but at least it provides a roadmap, an agenda and a "to do" list, which are hugely important. While it is generally agreed that much has been achieved, it is also accepted that further progress can be made.
In the view of FBD Insurance the major achievements to date include the change in compensation culture whereby the "have a go, there is nothing to lose" mindset has altered. This is reflected in the reduced frequency of personal injury claims. The key measures that have brought this about include the abolition of "no foal, no fee" advertising by solicitors. Much of the delivery of these objectives has been brought about by practical common sense measures including the introduction of punitive sanctions for persons who perpetrate or assist others in perpetrating fraudulent claims. The high profile anti-claim fraud campaign including the confidential fraud line run by the IIF has had a major impact and the tougher stance taken by insurers in fighting and pursuing cases of suspected fraud has also produced results. I remember being questioned by the joint committee at an earlier sitting as to whether companies such as FBD Insurance had the resolve to fight cases of fraud. They do have that resolve and have achieved results even where it was costly to make a stance. The courts, over which of course we have no influence, have taken a different attitude of late and high profile cases have been thrown out on the grounds of suspected fraud.
The establishment of the PIAB has been the other major development. While the full impact has yet to be felt the board has the potential to deliver savings in both the cost of achieving cIaim settlements and in the time taken to do so. Any amendments to existing legislation required to ensure PIAB is not thwarted in its role should be enacted by the Oireachtas and a close watching brief should be kept to ensure it has the wherewithal to deliver on its objectives.
The third item that is vital to the whole environment is the enactment of the aforementioned Civil Liabilities and Courts Act 2004. The provisons of the Act requiring a full statement of claim at an early stage, delivery of proof of earnings, sharing of expert reports, defined timescales and revised legal procedures for processing claims should make for speedier claims and lower processing costs, if the provisions are implemented in the spirit in which they were intended. The legal profession must not engage in delaying exercises such as challenging every step in the process with regard to affidavits, mediation services etc.
One of the reforms urgently awaited is road safety improvement. Everybody knows reduced accidents mean reduced claims. Mr. Kemp referred to the road safety strategy 2004-06 which still awaits necessary legislation on the outsourcing of speed cameras and random breath testing. I noticed in the papers this morning a statement to the effect that proposals are being considered as to how any barriers to introducing random breath testing can be dealt with by the Oireachtas in the course of the enactment of legislation. Greater enforcement and the full roll-out of the penalty points system is contingent on the establishment of the Garda road traffic corps. It has been set up to some degree but additional resources and manpower are essential to progress.
The abolition of the 2% insurance levy was recommended in the MIAB report and by the joint committee. It has not been abolished and if it is not to be abolished, the revenue, which could be approximately €80 million per annum, should be applied to road safety initiatives.
Another matter mentioned is the reduction of uninsured driving. Implementation of the legal provision whereby uninsured vehicles should be impounded is, in effect, non-operational because of insufficient Garda budgets. This impediment needs to be removed. Development of a centralised vehicles database containing insured driver information on individual vehicles, to which the gardaí would have immediate remote access, is crucial.
A further reform identified, which we would like to see prioritised, is taxation of legal costs. Michael Kemp also referred to this. The MIAB and the joint committee have highlighted the excessive legal cost framework surrounding claim settlements. This expenditure continues to rise at a pace exceeding inflation, and the system for taxing legal costs, in our view, compounds the problem. I will only reiterate the need to address the problem quickly as it imposes extra expense on the system. The introduction of scale fees would be an important step in solving the problem.
We were asked to consider suggested amendments to existing legislation. The Houses of the Oireachtas will have the key role in any amendments that arise. We feel that section 26 of the Civil Liability and Courts Act 2004, which deals with fraudulent claims, should be amended. The amendment should remove the court's discretion to disregard fraudulent actions where the dismissal of the action would be perceived to result in an injustice. A fraud is either a criminal offence or not. Providing discretion seems to contradict the purpose of the legislation.
Section 28, which deals with undeclared income, should be amended to remove the court's discretion to disregard undeclared income if it so decides. If measures are introduced as deterrents, too much discretion seems to negate them. I realise that courts need discretion, but as the situation is currently being weakened, some balance is required.
Legislation should be enacted to permit a rejected award from PIAB to have the same effect as a tender in any subsequent legal proceedings on the basis that the tender would be effective from the commencement of the proceedings. This is critical in supporting the PIAB. With regard to the book of quantum, ownership should be vested in the Judiciary and the courts system instead of the PIAB. This will be referred to later.
Another suggestion is to monitor court awards. An effective monitoring system needs to be implemented to track the level of court awards in order to establish whether damages are in line with guidelines in the book of quantum. It was suggested previously in this forum that a comparison be published of damage award levels in Ireland against levels in other EU countries.
The Competition Authority's final report and recommendations on competition in the non-life insurance sector concluded that there was little or no evidence of price co-ordination in either the motor or liability insurance market in Ireland. We welcome this conclusion, which refutes statements from many commentators and widespread public perception. We do not agree that rivalry is not vigorous in motor, employers' liability and public liability insurance markets. The contrary is the case. The high levels of advertising and the pricing differentials emerging in surveys are evidence of competition in the market place.
The report also recommended that the Department of Transport should establish guidelines, procedures and reporting requirements permitting eligible firms to self-insure motorists. Deputy McHugh referred to this earlier and Pat Neary responded. In our view, the cost of delivery of the regulation required to ensure that injured parties would be fully protected under the Road Traffic Act 2004 in the event of claims against self-insured firms would be extremely onerous and difficult to deliver. Although there is reference to captive insurance companies being regulated, it is difficult to see how the proposal in the Competition Authority's report is viable in terms of protecting the interests of third parties.
The report made a number of key observations and suggestions with which we agree, and the following are important to bear in mind. First, the legal system sets the benchmark for awards. Also, the operation of the Irish legal system has resulted in claims levels, both small and large, that are far in excess of other EU countries. This is the fundamental reason for high insurance costs. The report also recommends that the Courts Service publish the results of all personal injury cases. This would be in the public interest and would give details which could be fitted in to or compared with the book of quantum. Another recommendation is that data on legal costs should be published, including information relative to total damages. In conclusion, the Competition Authority has made some key observations that we would support.
Regarding the joint committee's second interim report and its recommendations, we fully endorse recommendations Nos. 41 to 44, inclusive and 46 and 47. The committee asked whether recommendation No. 45, which suggests that insurance companies should provide significant incentives and penalties to young drivers aged between 17 and 25 for using governors and cruise control limits on cars, had been implemented by us. It has not, as we are not convinced of the efficacy of the safety aspects of such governors.
Other recommendations are addressed towards IFSRA. We have its response to them but it will respond itself to those specific recommendations. On recommendation No. 51, which deals with renewal notices, our practice is to issue notice 25 days in advance of renewal date. We believe this is adequate. We are concerned that other distribution channels are not meeting the requirement to deliver renewal notices in time. We have experienced the broker channel not presenting papers to insurers within the timeframe required.
With regard to profit levels and premium levels, in 2004 FBD's underwriting results were broadly in line with 2003. The gross written premium fell by 5%, reflecting significant downward trend in premium rates, particularly since the policy count grew considerably in this period.
The committee requested us to examine April 2004 in comparison to April 2005. Considering average premium levels, year on year, customers renewing insurance with FBD in the first quarter of 2005 compared with the first quarter of 2004 enjoyed reductions in premiums ranging from 10% to 30%, depending on policy type. Reductions averaged 17% overall. These are hard facts comparing a run of renewals in 2004 with a run in 2005.
We were asked about experience to date on PIAB and other issues. It is too early to express a definitive opinion on the PIAB's impact because of the small number of assessments made. The outcome of all possible legal challenges to PIAB must be determined before final conclusions can be made. At this stage, we are positive about PIAB's potential. With regard to the Civil Liability and Courts Act 2004, the full impact of its provisions will become clear only when cases signed off by PIAB emerge in the courts process. Experience to date is insufficient to form an opinion.
The committee asked about Irish tort law. In our experience, the grounds for claims and actions have continued to expand, being almost neverending in terms of the imagination and creativity of people in finding reasons to generate a claim. As regards the limitation of court awards, we have some concern that court awards are not paying due regard to the PIAB's book of quantum. If they do not, the role of PIAB could be severely undermined and it would also reinforce the significance of the Competition Authority's statement and view that ultimately the legal system sets the benchmark for awards. The amount of discretion reserved for the courts could impact greatly on the efficacy of the PIAB.
Those are my comments on the different topics and subject matters. As other contributors have said, I will be more than happy to answer questions or to provide clarification.