My submission to the committee outlines the background to the establishment of the inquiry, details in respect of the inquiry in terms of the number of people who came forward and so on, some of the actions taken by the HSE prior to completion of the report and, subsequent to the report, follow-up in respect of its recommendations. I hope in the first instance to address some of the issues raised by Ms Kennedy. Dr. McCoy will then deal with the issues relating to the actual nature of the inquiry.
The inquiry was established following a number of complaints made between July and September 1997 to the then Western Health Board. Some of these complaints were made by people in Ireland and others were made by former service users of the Brothers of Charity resident at that stage in the UK. Following initial investigation by a social worker employed by the Western Health Board which involved travelling to the UK to meet complainants, it was established that the allegations referred to a number of former service users in the Holy Family school and other adult residential services run by the Brothers of Charity in Galway. The allegations also related to a number of staff, including brothers and lay staff.
This led to the establishment in early 1999 of an inquiry by the Western Health Board. Mr. McGinley has outlined some of the liaison with the Brothers of Charity and the Garda Síochána prior to that. The inquiry team was multi-disciplinary in nature and consisted of individuals with experience in child protection and disability. The terms of reference included the investigation of allegations of abuse of clients by adults which may have occurred in the Holy Family school and Brothers of Charity residential services in County Galway between 1965 and 1998; to assist any individual who makes a complaint to the Garda; and to make any appropriate recommendations which may arise from the inquiry, including examining policies and procedures in place in the service.
Prior to the establishment of the inquiry, a telephone helpline was set up by the Western Health Board and extensive advertising in this regard took place in Ireland and the UK. In particular, the advertisement was forwarded to each director of social services in the London borough in the UK which had been identified as a place former service users of the Brothers of Charity might be resident. A total of 96 calls were received by the helpline over a two week duration. Independent professional counselling was offered by the Western Health Board to anybody contacting the helpline.
In response to one of the queries raised by Ms Kennedy, all of the individuals who manned the helpline had experience in the area of disability and had a relevant professional qualification. All staff were employed by the Western Health Board, not the Brothers of Charity.
In accordance with the terms of reference, the inquiry team investigated all the allegations, a process that involved personal interviews with those who directly or indirectly requested to meet the inquiry team, as well as other relevant individuals. An opportunity was presented for past or current service users of Brothers of Charity services and care givers and staff to meet members of the team. Any interviewee who wished to make contact with the Garda following this was to be supported.
A total of 28 current or past service users were interviewed, along with two relatives and 47 staff. This led to complaints by 26 people, of which 21 referred to the terms of reference of the committee with regard to abuse by adults of individuals. All those interviews were complete by 2001.
In 2004, the chairman sought assistance with the completion of the report and Dr. McCoy, a former chief inspector of the Northern Ireland Social Services Inspectorate, was commissioned by the Western Health Board to assist in working with certain areas of the inquiry. In 2005, following the establishment of the HSE, the reporting relationship with the chair was directed to the local health manager in Roscommon. Subsequently, the HSE recognised the chair was not in a position to complete the inquiry and Dr. McCoy was engaged in April 2006 with a view to finalising the report and findings of the inquiry.
Prior to completion and publication of the report, the HSE took several actions to assure itself in terms of current safety policies and procedures. There was a review of all allegations, concerns and complaints received by the Brothers of Charity Services in Galway, which was later followed by dedicating a senior child protection individual within the HSE to review all these files and ensure appropriate follow-up.
In addition and it was referred to earlier, two professionals with extensive experience in disability and child care services and external to the Galway area were assigned to review current systems for the protection of clients. These became known as the Murphy and Mulvihill reports and are currently on the HSE website.
With regard to Ms Kennedy's concerns on the interviewing of clients, it is worth noting that Murphy and Mulvihill were not to carry out an investigation but a review of the current systems for the protection of clients. Their terms of reference included reviewing policies and procedures and it would not appear to be appropriate that they would liaise with clients in an informal setting, with regard to giving informal feedback as to how they found services, as a way to corroborate other evidence.
Plans that had already existed for the closure of the Kilcornan centre were to be progressed and an independent psychologist was employed to review the individual service plans of each of the individual service users in the Kilcornan residential centre.
The report was submitted by Dr. McCoy to the national director of PCCC services in the HSE, Ms Laverne McGuinness, on Friday, 23 November. A copy of the report was then submitted to the Secretary General of the Department of Health and Children and the Minister of State, Deputy Jimmy Devins. The Department of Health and Children was briefed on the report by HSE management on 4 December 2007 and the report was presented to Cabinet on 11 December. On the same day it was launched in Galway at a press conference at 2.30 p.m. From that day it has been on the HSE website.
In preparation for the publication of this report, a supportive counselling service and helpline was put in place and 31 calls were received by the line. In line with best practice, all appropriate action was taken to follow up those calls.
The HSE fully accepted Dr. McCoy's report and the wide range of recommendations which are relevant to the Brothers of Charity Services and other services in the statutory and non-statutory sector for people with disabilities. We have actively engaged in the interim with the management of the Brothers of Charity Services and other agencies. I will deal with this in more detail.
With regard to the Brothers of Charity services in Galway and elsewhere, a programme of action based specifically on each recommendation from the McCoy report has been put in place. Regular meetings have been and will continue to be held with the Brothers of Charity Services at national and local level with regard to monitoring, on our behalf, the progress in implementing these recommendations.
In the wider field and in line with specific recommendations of the McCoy report, we have progressed a new service level agreement, which we were working on anyway, to ensure that had a strong quality and risk management framework in it to guarantee clear accountability between any agency or organisation providing services on behalf of the State for people with disabilities and the HSE.
We have prepared guidance documents for residential services for both children and adults. Members are probably aware that responsibility for standards in this area lies with the Health Information and Quality Authority. While the authority is working on draft standards, these will not be in place until 2009 at the earliest. To address this gap we have, in the interim, prepared guidance documents we are in the process of rolling out with all service providers.
In consultation and co-operation with the Department of Health and Children and service providers, we have established a steering group to prepare a plan to review all campus based settings similar to the Kilcornan centre, with a view to relocating clients to community based settings in line with the sentiments outlined by Ms Kennedy and Mr. McGinley. We are working with the National Federation of Voluntary Bodies, which represents organisations such as the Brothers of Charity, to initiate a review of all child protection issues, including all concerns and allegations made in all services for people with intellectual disability as well as the policies and procedures in place.
Ms Kennedy refers to the need to review other Brothers of Charity Services. We have taken several actions in this regard. In December 2007, prior to the publication of the McCoy report, senior child care personnel in each area in which the Brothers of Charity are based, carried out a review of their files on child protection issues. This followed from the letter, to which Ms Kennedy referred, from Ms Laverne McGuinness to the Brothers of Charity asking for information. The Brothers of Charity supplied the information requested and the HSE followed up by undertaking a service by service, file by file review to ensure we were satisfied with the procedures in place and that all appropriate action had been taken.
The review of child protection issues the HSE is carrying out with the National Federation of Voluntary Bodies will cover all services run by all organisations, including services run by the Brothers of Charity and those run directly by the HSE. As I indicated, the HSE meets representatives of the Brothers of Charity at national and local level to discuss the implications of the recommendations of the McCoy report for each of their individual services.
Ms Kennedy's reference to Home Office procedures for interviewing clients with learning disability is interesting and welcome. The Department of Justice, Equality and Law Reform and the Garda Síochána are working with the Health Service Executive on piloting similar procedures here. However, such procedures were not in place at the time the individuals in question were interviewed.
Ms Kennedy also raised questions regarding the interviewing of those who came forward. The 28 individuals in question were all interviewed by members of the inquiry team who were psychologists with extensive experience in the areas of disability and child protection.
Ms Kennedy also refers to the period between the commencement of the inquiry in 1999 and the completion of Dr. McCoy's report in 2007. Members will probably be aware that in December 2007, following publication of the report, the Minister of State at the Department of Health and Children, Deputy Jimmy Devins, requested Mr. John Hynes, an eminent public servant, to carry out a review of all matters relating to the period in question. For this reason, it would be inappropriate and disrespectful to Mr. Hynes and the individuals with whom he has liaised as part of the review to comment further on the issue. I will give Dr. McCoy an opportunity to speak on specific issues arising from the inquiry.