I thank the Chair. I understand the reasons the Chair has forced me to avail of this rather unsatisfactory means of highlighting the Clonmannon issue.
Members of the House will be aware of the ongoing problems in Clonmannon retirement village at Ashford, County Wicklow, which should be the ideal retirement home. It is a beautiful campus of self contained bungalows ranged around the old home of Chester Beatty, which is now a nursing home. The dream of a peaceful retirement for those who bought into Clonmannon has turned into an unbelievable nightmare. Without wishing to sensationalise the issue, the dispute in Clonmannon has reached the point where the health and, I believe, the lives of some of the residents are under threat.
Clonmannon was built some years ago by Retirement Ireland Ltd. A second company, Home Affairs, provided the service, care and management of the complex. Retirement Ireland and its sister company went into liquidation in 1989. They were taken over by a company called Rayhill which brought in a new company — also closely related to it — called Hilltop Catering to take over the care and management of the complex. For some time things went well but, following a breakdown in management and a series of extraordinarily tangled litigation, the quality of the service began to dramatically decline.
In addition to declining services, a range of charges were introduced and imposed on residents. They had to pay for things which were previously understood to be part of their expensive care contracts. Where the nursing services in the nursing home were, under the terms of the care contracts, always made available to the residents of the estate, they were now charged on an individual basis. People who required daily injections were invoiced at the rate of £10 per injection. When people were supplied with support stockings, which had been laundered, they were charged £10. When sanitary and incontinence pads were delivered, they were charged £10 for delivery. They were charged £3 for nail clipping. Hilltop Catering also announced some time ago that they were, in addition to the individual charges, imposing a 3 per cent across the board charge.
While this was going on there were very odd occurrences within the operations of the two companies involved. Assets from Rayhill, the property owning company, which was involved in litigation at the time——