The electronic delivery of services through a single point of contact is being progressed through the framework of the public services broker and the Reach agency, which reports to the Department of Social and Family Affairs, is charged with responsibility for its design and development.
It is intended to launch the first stage of the public services broker at the end of this month. This will be a public facing website, to be known as reachservices.ie, designed to act as a single point of access to a range of services offered by the Irish public service. Initially, reachservices.ie will provide access in the form of links to forms or on-line services provided on other websites.
Reach is in discussion with a number of Departments, including my Department, and agencies in relation to the range of on-line services, combining a number of the new capabilities, which will be launched with the next phase of development of reachservices.ie in the autumn.