My Department uses a number of channels, including its website, www.welfare.ie to deliver comprehensive information in a clear and simple manner. The website, which was first established in 1996, contains information on all our schemes and services, including publications, leaflets and booklets. In addition, application forms are available for downloading and on-line services are available to customers notifying loss of employment, requesting an application form for child benefit and e-mailing our information services.
Three full-time and one part-time staff members are responsible for updating content in addition to the management and general maintenance of the website. Every effort is made to ensure that the website content is kept accurate and relevant and procedures are currently in place to ensure that all out-of-date material is removed in a timely fashion.