Dáil Éireann Debate, Tuesday - 21 June 2005
399 Mr. G. Mitchell asked the Minister for Social and Family Affairs if he will create one freephone number for all social welfare recipients to receive a certificate of social welfare income to apply for a waiver for domestic refuse charges; and if he will make a statement on the matter. [20990/05]
View answerCertificates of social welfare income are provided to customers by each individual scheme area for a variety of purposes, including waiver of domestic refuse charges. As reference to specific customer details is required to produce such certificates, this is considered to be the most appropriate method for dealing with such requests. The use of a centralised freephone would not be the most effective way of dealing with requests for certificates of income.
