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Departmental Communications.

Dáil Éireann Debate, Tuesday - 11 December 2007

Tuesday, 11 December 2007

Questions (417, 418, 419)

Damien English

Question:

459 Deputy Damien English asked the Minister for Enterprise, Trade and Employment the number of staff in his Department that are provided with a blackberry device or similar mobile e-mail equipment. [34221/07]

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Written answers

There are 89 staff in my Department who are provided with a BlackBerry device. A further 88 laptops have been assigned to staff which provide them with remote access to Departmental systems, including e-mail.

Damien English

Question:

460 Deputy Damien English asked the Minister for Enterprise, Trade and Employment the number of databases used by his Department; and the number of these that are wholly and partly operated by external organisations or individuals and operated solely within his Department. [34236/07]

View answer

There are over 200 electronic databases in use throughout my Department. They support a variety of functions which range from small and uncomplicated databases (e.g. internal telephone directory) to large and complex corporate data repositories that support high volume processing (e.g. Patents Office Administration System).

About ten electronic databases contain personal client information such as PPS numbers, date-of-birth, names addresses, etc. With the exception of one database which is operated on our behalf by the Centre for Management and Organisation Development (CMOD) within the Department of Finance, none of these databases are wholly or even partly operated by external organisations or individuals. Instead, all are hosted and operated solely within the secure confines of this Department. In terms of security, it is the Department's policy that such databases continue to be managed internally unless an externally managed service can match or even surpass the Department's security controls.

In common with many organisations, my Department's IT Unit uses highly reputable 3rd party contractors to provide specialist, technical support services. From time to time it is necessary to provide access to these 3rd party contractors in order for them to carry out technical repairs or modifications to databases, but such access is given in a controlled manner and in line with agreed procedures and restrictions.

Damien English

Question:

461 Deputy Damien English asked the Minister for Enterprise, Trade and Employment the number of information technology projects undertaken by or for his Department since 2004 that have been delivered over budget, after their original deadline, on budget, under budget, on their original deadline and ahead of their original deadline; and if he will present the information in tabular readable form. [34251/07]

View answer

Under the Department of Finance's circular 16/97, my Department is obliged to report to the IT Vote Control Section of the Department of Finance on all significant ICT Projects it undertakes. This reporting requirement includes the provision of information regarding the projected cost, timescale and identifiable benefits to be achieved as a result of the implementation of any such project. Also, to ensure proper governance, control and prioritisation, where the anticipated budget for any ICT project exceeds €25,000, a formal Project Proposal must be put before my own Department's ICT Steering Group for approval. According to my Department's records, the details of such projects undertaken in my Department since 1st January 2004, are set out in the table below.

Department of Enterprise, Trade & Employment ICT Projects

Project Name / Description

Start Date

Estimated Cost

Estimated End Date

Actual Cost

Actual End Date

Comments

Patents Office Redesign of Website

Feb 2006

* 99,000

Dec 2007

* 99,000

Dec 2007

* There were a number of elements to this project — all of which were contracted for individually on a single figure cost basis. The final cost is in line with all work contracted for.

Patents Office. NET

June 06

184,701

Dec 06

* 184,701

Est Q2 2008

* This is a single price contract and as such the final cost will be the original estimated cost. This project is currently undergoing User Acceptance Testing and is expected to go live in Q2 2008. The delay is a result of additional development work, which was carried out by the developers at no cost to the Department, in order to enhance the quality of the system.

Patents Office Online Journal

May 06

42,649

July 06

42,649

Oct 06

The delay was due to additional time required by the external developers to develop the system.

Introduction of Voice Over Internet Protocol (VoIP) in new decentralised office in Carlow.

11/05/07

149,847

02/07/07

149,847

30/07/07

Construction delays resulted in a revised project completion date

Peoplesoft

May 2003

330,000

May 2004

380,289

May 04

Original Peoplesoft was implemented on the Department’s own infrastructure. It is now centrally hosted by CMOD and DETE pays an annual licensing and support fee.

Redundancy Payments System

2003

1,000,000

Q1 2005

910,879

May 05

Includes online claims facility.

E-Mail Archiving System

March 2004

81,520

June 2004

81,523

June 2004

Correspondence Tracking System

May 2005

30,000

Dec 2005

19,245

Est Mar 2008

Application to be deployed through the Department’s re-designed Intranet

Project Name / Description

Start Date

Estimated Cost

Estimated End Date

Actual Cost

Actual End Date

Comments

WEB Services — Import Licensing Application (transferring licence information to Brussels)

Dec 2006

17,134

June 2007

23,917

Sept 2007

Project scope changed by Brussels

Intranet Application

July 2007

238,000

Mar 2008

Est.240,776

Est Mar 2008

Office of the Director of Corporate Enforcement — Website Redesign

March 2005

25,000

July 2005

44,700

January 2007

Actual time taken was a result of lack of resources in-house (to perform testing, etc.). Costs rose as the developer took on additional tasks arising from lack of in-house resources.

Companies Registration Office — Electronic companies annual return

1/4/2005

200,000

30/3/2006

190,926

1/7/2006

Companies Registration Office — Registration Services System Version 6

1/4/2004

1,100,000

30/3/2007

1,132,956

ongoing

Contract extended due to additional development needed for partial decentralisation

Companies Registration Office — Online services

1/4/2004

1,295,000

30/3/2007

1,431,448

ongoing

Contract extended due to additional development needed for partial decentralisation

Labour Relation Commission — Case Management System

March 2004

410,000

Nov 2004

263,000

Nov 2004

Less development work required.

Labour Relation Commission — Website Development

July 2005

32,600

Dec 2005

32,600

Dec 2005

Employment Appeals Website Development Phase I

Nov 2005

48,000

March 2006

48,000

April 2006

Employment Appeals Website Development Phase II

Mar 2006

40,000

Sept 2006

46,750

Dec 2007

Additional functionality developed

Upgrade to Wide Area Network

Nov 2006

243,000

Nov 2009

243,000

N/A

ICT Security review

Dec 2006

122,000

N/A

122,000

Sept 2007

Fixed price contract based on an agreed number of days consulting and associated deliverables.

All costs are inclusive of VAT.
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