Dáil Éireann Debate, Tuesday - 10 March 2009
147 Deputy Olwyn Enright asked the Minister for Finance his views on allowing the Financial Services or Insurance Ombudsman examine warranty type situations (details supplied) in view of the fact that they are not subject to an appeals system; and if he will make a statement on the matter. [9665/09]
View answerI presume the Deputy is referring to Homebond, which provides structural defect cover for certain new homes in association with the Construction Industry Federation. The Financial Services Ombudsman deals with consumer complaints about financial service providers. The Homebond insurance scheme is regulated by the Financial Regulator. Consumers can contact the Financial Services Ombudsman if they have unresolved complaints about their dealings with all financial service providers. It is a free service to the complainant.
