The Department is committed to providing a quality customer service in Irish and meeting obligations under the Official Languages Act. The number of documents translated to Irish and the associated costs in the years 2007, 2008, and to date in 2009 is given in the attached table:
Year
|
Documents Translated into Irish
|
Cost
|
Number of Documents
|
|
|
€
|
|
2007
|
DSFA Annual Report 2006
|
8,000
|
1
|
|
Social Welfare Appeals Office Annual Report 2006
|
3,200
|
1
|
|
EU Guide — “Your Social Security Rights in Ireland”
|
2,500
|
1
|
|
Guide to Social Welfare Services
|
7,100
|
1
|
|
Scheme for Official Languages Act
|
1,300
|
1
|
|
Social Inclusion Report
|
4,200
|
1
|
|
Document on Social Inclusion
|
4,700
|
1
|
|
Miscellaneous documents e.g. Social Welfare forms, booklets, signage and web content
|
50,000
|
175
|
|
Total
|
81,000
|
182
|
2008
|
DSFA Annual Report 2007
|
6,700
|
1
|
|
Social Welfare Appeals Office Annual Report 2007
|
2,200
|
1
|
|
EU Guide — “Your Social Security Rights in Ireland”
|
4,300
|
1
|
|
Guide to Social Welfare Services
|
10,800
|
1
|
|
Pensions — Green Paper
|
20,000
|
1
|
|
Statutory Instrument
|
1,500
|
1
|
|
DSFA Strategy Statement
|
2,100
|
1
|
|
Annual Output Statement
|
600
|
1
|
|
Update of Programme for Government
|
1,300
|
1
|
2008
|
Miscellaneous documents e.g. Social Welfare forms, booklets, signage and web content
|
43,500
|
199
|
|
Total
|
93,000
|
208
|
2009
|
DSFA Annual Report 2008
|
5,700
|
1
|
|
Social Welfare Appeals Office Annual Report 2008
|
1,400
|
1
|
|
HRC Guidelines
|
1,800
|
1
|
|
DSFA Data Protection Report
|
3,300
|
1
|
|
Customer Action Plan 2009-2011
|
800
|
1
|
|
Miscellaneous documents e.g. Social Welfare forms, booklets, signage and web content
|
30,000
|
349
|
|
Total
|
43,000
|
354
|