Complaints Procedure

Dáil Éireann Debate, Wednesday - 19 May 2010

Wednesday, 19 May 2010

Questions (141)

Arthur Morgan

Question:

166 Deputy Arthur Morgan asked the Minister for Justice, Equality and Law Reform if there is a complaints procedure in place in his Department for persons who feel aggrieved; if he will outline any such procedure and the way it functions; and if he will make a statement on the matter. [21014/10]

Written answers

Minister for Justice, Equality and Law Reform (Deputy Dermot Ahern)

I can inform the Deputy that my Department's Customer Charter 2009 — 2011, which is on its website, www.justice.ie, outlines the Department’s complaints procedure.