Dáil Éireann Debate, Wednesday - 27 October 2010
426 Deputy Caoimhghín Ó Caoláin asked the Minister for Social Protection if he has received correspondence from a person (details supplied) in County Wexford seeking a recording of his telephone conversation with a staff member of the disability allowance section of the Department; if he will reply to the correspondence; if he will accede to the request; and if he will make a statement on the matter. [38743/10]
View answerThe request seeking a recording of a telephone conversation between the person concerned and a member of staff of the Department of Social Protection was received by my office on 19 October 2010.
The Department does not record telephone conversations between customers and staff of the Department and consequently a transcript of this conversation is not available.
The person concerned applied for disability allowance on 2 September 2010. He was asked to furnish additional bank statements which have been received. A Deciding Officer will examine his claim and he will be notified of the decision in due course.
