While my Department has overall responsibility for the Local Government (Superannuation) (Consolidation) Scheme 1998, the payment of pensions to retired staff, under the terms of the scheme is a matter for each local authority and payment queries should be directed to the relevant local authority in the first instance.
However, in view of the particular circumstances outlined in the extra details supplied with the parliamentary question I asked Officials at my Department to contact counterparts in the relevant local authority. I understand that the matter has now been resolved.