The administrative arrangements for the 2011 back to school clothing and footwear allowance scheme differ from those that applied in previous years. For this year, the majority of back to school clothing and footwear allowance entitlements were fully automated with no application form required from customers. As the person in question was not one of the customers who received an automated payment they are required to complete an application form that is available for download from www.welfare.ie or by texting “Form BTSCFA”, followed by their name and address to 51909. Completed application forms should be returned to Department of Social Protection, PO Box 131, Letterkenny, Co Donegal.