Dáil Éireann Debate, Thursday - 17 November 2011
141 Deputy Michael McGrath asked the Minister for Social Protection if a more effective online system can be developed to allow persons engaging in short-term work to sign off the live register, and then subsequently reactivate their claim and view their employment and welfare record, without inordinate delays to receiving their welfare entitlement; and if she will make a statement on the matter. [35304/11]
View answerIn cases where a jobseeker customer takes up temporary work for periods up to 4 weeks, or avails of a training course of up to 8 weeks, arrangements are in place to suspend temporarily the claim so that it can be re-instated without delay when the work or training finishes. My Department operates an online sign-off facility for jobseeker customers who are closing their claim. Further development of online services for customers will be examined in 2012.
