I have been informed by the Financial Services Ombudsman that, since 1 January 2007, his Office has received the following number of complaints in relation to mortgage protection insurance policies:
Year
|
Total number of complaints received
|
2007
|
91
|
2008
|
80
|
2009
|
129
|
2010
|
182
|
2011
|
200
|
2012 (to date)
|
88
|
As the Deputy will be aware, the Ombudsman is independent in the carrying out of investigations of complaints from consumers and in his determinations thereon. It would not be appropriate for me to comment on any findings which he has or will issue in regard to this matter. However, if the Ombudsman requests that further action by way of legislation reform is required, I will consider the matter in due course.