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Citizen Information Services

Dáil Éireann Debate, Tuesday - 18 September 2012

Tuesday, 18 September 2012

Questions (694)

Charlie McConalogue

Question:

694. Deputy Charlie McConalogue asked the Minister for Social Protection the reason the citizens information service in a town (details supplied) in County Donegal has been reduced from a five-day week service to a one day and at most two-day service; and if she will make a statement on the matter. [37846/12]

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Written answers

Donegal Citizens Information Service (CIS) is funded through the Citizens Information Board to provide information, advice and advocacy services to the citizens of Co. Donegal. There are offices in Ballyshannon, Letterkenny, Buncrana, Carndonagh, Dungloe, Milford and Donegal Town as well as a number of outreach services.

Recruitment of a replacement staff member to the office in question is at the final stages and this will stabilise the service provided to the public in that location.

Donegal CIS will continue to provide targeted information sessions to local groups and communities where a need is identified or to meet specific requests and will keep the level of service provided in all its locations under review in line with available resources.

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