The Property Services Regulatory Authority was formally established on 3 April 2012 pursuant to the Property Services (Regulation) Act 2011. The Authority consists of a Chairperson and ten ordinary members.
The primary purpose of the Authority is to set and enforce standards in the provision of property services by auctioneers, letting agents and property management agents and to provide redress mechanisms for the consumers of those services.
Subject to the provisions of the 2011 Act, the Authority is independent in the performance of its functions. Accordingly, an individual who is dissatisfied with the functioning of the Authority should make his or her complaint directly to the Authority in the first instance.