HomeBond is a private limited company providing structural guarantees for new houses and, since November 2008, the HomeBond Insurance Scheme is underwritten by Allianz Insurance. As in the case of any private company its operations , including how it deals with inspections or claims, are a matter for its management and Board of Directors. My Department understands that HomeBond Insurance Services Ltd is regulated by the Central Bank of Ireland.
I appreciate that t he circumstances referred to in the Question are difficult and distressing. However, as these concern a private contract between an individual house purchaser and a series of third parties including HomeBond , and the enforcement of contracts is a civil matter, I have no remit in regard to the matters raised.