Dáil Éireann Debate, Tuesday - 18 December 2012
561. Deputy John McGuinness asked the Minister for Agriculture, Food and the Marine the position regarding a complaint made by a person (details supplied) in County Carlow; if a report of the incident has been compiled by his Department; if disciplinary action has been taken against the person complained of by his Department; if his Department has issued an apology; and if he will make a statement on the matter. [56988/12]
View answerMy Department has completed an internal investigation into this complaint under the Customer Service Action Plan. Relevant parties were interviewed in person as part of the process. A copy of the report has issued to the parties concerned. After careful consideration of the evidence, the findings of the investigation did not uphold the complaint. Any party dissatisfied with the findings of this investigation may appeal the matter to the Ombudsman.
