In order to qualify for Family Income Supplement (FIS) the applicant must be engaged in full-time insurable employment as an employee which is expected to last for at least 3 months and be working for a minimum of 38 hours per fortnight or 19 hours per week. The person concerned made a first time application for FIS on 18 June 2012. As the employer certified that she was contracted to work 15 hours per week and payslips supplied by them supported this, the claim was refused. In October 2012 the person concerned sought and received clarification of the decision. The person concerned subsequently appealed the decision to the independent Social Welfare Appeals Office on 26 November 2012. Before the case is referred to the Social Welfare Appeals Office, the department has sought further information from the person concerned regarding her hours worked. On receipt of this information, her entitlement will be re-examined and she will be notified directly of the outcome.