My Department has no record of receiving a 2011 Single Payment/Disadvantaged Area application from the person named. All Single Payment Scheme applications sent out by my Department in 2011 contained a pre-addressed return envelope with a Swiftpost label attached for which the herd owner receives a receipt from the Post Office upon posting. If the person named can provide this proof of postage or provide a substantiated explanation, my Department will review the case based on the information and documentation submitted. My Department has also been in direct contact with the person named to assist with the process.