As the Deputy will be aware, Intreo is the new integrated employment activation and supports service model delivering on the ‘Pathways to Work’ policy. The ‘Pathways to Work’ policy commits to the provision of more regular and on-going engagement and greater targeting of activation places and job opportunities for those who are unemployed. It also aims to increase engagement and incentivise employers to provide more jobs for people who are unemployed.
The delivery of the Intreo service comprises a number of elements. The main elements being:
i. The integration of the various welfare decision making processes to speed up decision making and minimise recourse to supplementary welfare payments.
ii. The introduction of a profiling process to capture the unique characteristics and service requirements of each jobseeker.
iii. The implementation of a systematic group activation engagement and one to one process based on clients’ profiles.
iv. The delivery of a ‘one-stop-shop’ service from an integrated office location.