Dáil Éireann Debate, Wednesday - 15 January 2014
556. Deputy Bernard J. Durkan asked the Minister for Justice and Equality the extent to which agency staff have been used in his Department in each of the past five years to date for the purpose of answering and transferring calls on their switchdesk; and if he will make a statement on the matter. [55438/13]
View answerI wish to inform the Deputy that agency staff supplied by Eircom have been used by my Department for the purpose of answering and transferring calls on a switchboard and in some cases providing receptionist duties. These staff are located in 7 locations with 14 Service Operatives assigned to 12 posts. Agency staff were also engaged in another two locations but these services were discontinued during 2009.
