Patrick O'Donovan
Question:738. Deputy Patrick O'Donovan asked the Minister for Health if he will provide an update on the establishment of an advocacy-patient safety authority; and if he will make a statement on the matter. [8027/14]
View answerTuesday, 18 February 2014
Questions (738)
Written answers
A new Patient Safety Agency (PSA) is to be established initially on an administrative basis within the HSE structures in 2014. The HSE will establish a Board to oversee the PSA and agree its initial governance and operational arrangements. A key role for the PSA will be to provide national leadership for patient advocacy services. The PSA will support patients by directing them to the appropriate provider or agency so that they can secure a response regarding the issues or complaints they raise. Based on a detailed analysis of complaints throughout the system, the PSA will also promote and disseminate learning from complaints nationally.