Departmental Functions

Dáil Éireann Debate, Wednesday - 12 March 2014

Wednesday, 12 March 2014

Questions (122)

Noel Harrington

Question:

122. Deputy Noel Harrington asked the Minister for the Environment, Community and Local Government his plans to provide to an applicant a tracking service for all applications to his Department and agencies under the aegis of his Department from members of the public for such items as licences and grants and other applications processed by his Department similar to the passport applications tracking scheme processed by the Department of Foreign Affairs and Trade; and if he will make a statement on the matter. [12361/14]

Written answers

Minister for the Environment, Community and Local Government

My Department is committed to improving and automating business processes where possible. In addition, my Department’s Website will be reviewed and revised during 2014. The objective will be to make application processes and the website as user friendly as possible and as part of that process the possibility of putting in place a facility to track applications will be examined. The management of Agency websites and the services available on such sites are a matter for the Agencies concerned.