Dáil Éireann Debate, Tuesday - 4 November 2014
554. Deputy James Bannon asked the Minister for Children and Youth Affairs the reasons an investigation by the Health Service Executive that was commenced against a person (details supplied) in County Longford has not yet been completed; and if he will make a statement on the matter. [41055/14]
View answerAs the Deputy may appreciate, I will be limited in my response as it is not customary to comment on individual cases. I have been informed by Tusla, the Child and Family Agency, that earlier this year correspondence was received from the person referred to by the Deputy. This correspondence referred to issues that had previously been the subject of a substantive reply from the HSE, which was responsible for the services at the time.
I understand that a meeting has been arranged by senior management in the Agency with the person named by the Deputy to clarify the issues raised in the most recent correspondence and to discuss options which may be available to progress matters further. The Agency has indicated that information has been provided on the options which are available to pursue complaints. These options include Your Service Your Say, the current complaints policy of the Agency, and the independent review mechanisms such as those accessible through the Office of the Ombudsman or the Office of the Ombudsman for Children.
