Dáil Éireann Debate, Tuesday - 4 November 2014
976. Deputy Terence Flanagan asked the Minister for the Environment, Community and Local Government the assistance available to persons (details supplied) in Dublin 13 to complete their Irish Water application; and if he will make a statement on the matter. [40929/14]
View answerIrish Water has informed my Department that it offers customers a choice of validating their details and claiming their allowances either by telephone, web or post. The Irish water contact centre has handled a number of calls from customers who required assistance with completing the form.
In these instances , the contact centre has updated the customers’ details to ensure allowances can be claimed if the customer prefers not to return the postal form. It is entirely the customer’s choice of how to validate their details and Irish Water will support the customer in completing the form through whatever method they are most comfortable to use.
