NAMA Code of Conduct

Tuesday, 2 December 2014

Questions (229)

John McGuinness

Question:

229. Deputy John McGuinness asked the Minister for Finance if the National Asset Management Agency has a code of conduct for its employees and agents; if there is a complaints procedure; and if borrowers are made aware of same. [46380/14]

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Written answers

Minister for Finance

The NAMA Code of Practice and Professional Conduct Officers of NAMA (the "Code") was adopted by the NAMA Board at its meeting of 7th January 2010. The Code, which is reviewed annually, underscores NAMA's commitment to the highest standards of conduct and has been prepared to assist its personnel in understanding their duties, rights and obligations in the conduct of their work. It sets out the best practice standards in relation to confidentiality, conflicts of interest, disclosure of personal interests, personal account transactions and other matters in respect of which NAMA is required by statute to have a Code of Practice. The Code, as reviewed and amended by the NAMA Board at its meeting of 14th May 2014, was approved by me on 23rd June 2014.

The Code is available on the NAMA website in addition to four other Section 35 Codes of Conduct. The NAMA Board's Code of Conduct for members of the NAMA Board and it Committees is also available on the website. http://www.nama.ie/governance/codes-of-practice-and-conduct/.

Any complaints in relation to NAMA's Officers or any agents operating on behalf of NAMA can be directed to a dedicated NAMA email address info@nama.ie. All complaints are fully investigated.