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Social Welfare Benefits Waiting Times

Dáil Éireann Debate, Wednesday - 21 January 2015

Wednesday, 21 January 2015

Questions (90)

Mary Lou McDonald

Question:

90. Deputy Mary Lou McDonald asked the Tánaiste and Minister for Social Protection if she will provide in tabular form the current waiting time in processing social welfare claims, including the location of the social welfare office where the claim was submitted; and the type of claim concerned. [2878/15]

View answer

Written answers

A breakdown of the number of claims pending and average time, where available, to award claims during 2014 is detailed in the tabular statement.

It should be noted that processing times vary by scheme reflecting the differing requirements to satisfy conditions such as income/means limits and medical eligibility. The processing times provided in the table also incorporate the impact of overall processing times of the appeals process.

Claims Pending and average time to award Claims December 2014

Scheme

Claims Pending

Average time to Award Claims (Weeks)

Social Welfare Local Offices

Jobseekers Benefit

4,257

1

Jobseekers Allowance

8,074

2

One-Parent Family Payment

1,452

10

Sligo Social Welfare Services Office

State Pension Contributory (Domestic)

3,237

5

State Pension Transition (Domestic)

191

63

Widow(er)'s Contributory Pension

445

2

Widowed Parent Grant

16

N/a

Living Alone/Island Allowances

599

N/a

State Pension Non-Contributory

1,552

N/a

Household Benefits

5,197

5

Free Travel

43

2

Supplementary Welfare Allowance

3,905

1

Letterkenny Social Welfare Services Office

Treatment Benefit

3,604

N/a

Buncrana Social Welfare Services Office

Maternity Benefit

4,365

Not Applicable

Longford Social Welfare Services Office

Family Income Supplement (New Claims)

1,780

3

Carer's Allowance*

4,369

N/a

Carer’s Benefit

477

N/a

Disability Allowance*

6,246

N/a

Disablement Benefit

990

N/a

N/a Not Available

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