Budget 2014 provided for the closure of the mortgage interest supplement scheme to new applicants with effect from 01/01/2014, and for the winding down of the scheme for existing recipients over a four year period. According to the records of this Department the person concerned did not submit an application for a mortgage interest supplement prior to the closure of the scheme and therefore this support is not available to the person concerned.
The most appropriate way in which customers experiencing short term mortgage difficulties can be supported, is through engagement with their lender under the Mortgage Arrears Resolution Process (MARP).