The Deputy will have noted in the reply to Parliamentary Question No. 190 of 1 October 2014 that the Sustainable Energy Authority of Ireland (SEAI) administers the Better Energy Programme on behalf of my Department and that I have no function in relation to individual grant applications or appeals.
Queries in relation to individual applications are an operational matter for the SEAI and a dedicated hotline can be reached at 1800 250 204. In addition, the SEAI has established a specific email address for queries from Oireachtas members, which can be sent to oireachtas@seai.ie and will be dealt with promptly.
I am advised that the appeal about which the Deputy has enquired was reviewed in November 2014 and a grant was paid to the householder in December 2014.