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Money Advice and Budgeting Service

Dáil Éireann Debate, Tuesday - 21 April 2015

Tuesday, 21 April 2015

Questions (287)

Fergus O'Dowd

Question:

287. Deputy Fergus O'Dowd asked the Tánaiste and Minister for Social Protection the proposed changes in the Money Advice and Budgeting Service locally and nationally; the number of cases dealt with annually by location; the cost of delivery of this service at each such location; the reason for the proposed changes; the changes proposed for County Louth and east County Meath; if she will respond to the issues raised in correspondence (details supplied); and if she will make a statement on the matter. [15818/15]

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Written answers

At the outset, I wish to assure the Deputy that the Government is totally committed to maintaining and strengthening MABS and its local delivery of services. While work is underway exploring how to optimise resources and governance arrangements to the greatest extent possible, I can also assure the Deputy that there will be no diminution of locally-provided services to the public, no closure of service locations, and no staff redundancies. In fact, the aim of this exploration is to ensure that any efficiencies and savings achieved in governance arrangements can be used to expand and enhance local service delivery.

The Citizens Information Board (CIB) is the statutory body responsible for providing information, advice (including money and budgeting advice service) and advocacy services on a wide range of public and social services. CIB delivers on this remit through a network of delivery partners which includes 51 local Money Advice and Budgeting Services (MABS) and 42 local Citizens Information Services (CIS). In 2014, €15.073m was allocated to the 51 local MABS companies, which had an active client caseload of some 20,000. A breakdown of cases handled by the 51 local companies and the allocation for each company is included in the Appendix. In 2015 the CIB has been allocated a budget of €46m of which some €17.9 million is allocated to the MABS network of companies.

There are over 600 permanent staff, approximately 200 scheme workers and an estimated 2,000 volunteers working for the 93 independent companies in the network (51 MABS and 42 CISs). Each of these companies has a separate voluntary Board of Management, comprising an average of 9.2 members per Board resulting in a governance structure of over 800 people. The maintenance of such an unwieldy company and Board structure is no longer sustainable from an organisational or governance perspective and the resource effort required could otherwise be directed towards improved service delivery to citizens. Therefore, as part of the implementation of its Strategic Plan 2012-2015, CIB commissioned a feasibility study to identify options for dealing with this issue through greater organisational consolidation and/or integration of its delivery partners. This work was carried out by a company called Pathfinder and overseen by a Steering Group, comprising national representatives from MABS staff and Boards, Citizens Information Services staff and Boards, and staff from the Citizens Information Board. The work included extensive and comprehensive consultation with all stakeholders, including representatives of CIB's delivery partner services (MABS and CIS) at local level. It identified a number of options for consideration. Following on from this, the Board of CIB agreed to the establishment of a Design Group tasked with outlining and recommending possible new structural models. The Design Group includes members of the voluntary boards and staff of a number of the MABS and CIS services, together with representation from CIB management. Submissions were sought by CIB from the representatives of Boards and staff of MABS and CIS, to inform the deliberations of the Design Group.

The Design Group recently furnished a progress report on its deliberations to the CIB executive, which in turn communicated an update to its network of service delivery partners. The Design Group has identified, as an option for consideration by the Board of CIB in due course, that the 51 Boards of MABS companies and the 42 Boards of CIS services could be consolidated across six (6) regions, resulting in six (6) independent MABS companies and Boards, and six (6) independent CIS companies and Boards, all reporting to the board of CIB. However, it is important to note that any such consolidation would be at the Board level only. All existing MABS offices would remain unaffected. Local service delivery and personnel would not be impacted and would continue as before. It may be possible to take any savings that arise and use them for enhancing local service delivery or indeed offering additional services. It is also important to note that neither this option nor any alternative has yet been considered by the Board of CIB. Accordingly, no decisions have been made by the Board and no proposal has been formally made to my Department for consideration. Therefore, it is not possible at this juncture to speculate on what changes may occur in the governance of any of the services in any location. It is expected that the Design Group proposal, when further developed, will be formally submitted to the Board of CIB for its consideration.

APPENDIX 1

MABS

Funding (2014)

Active Client caseload on 31/12/2014

Arklow

230,200

191

Athlone

159,300

236

Ballymun

379,700

437

Blanchardstown

354,300

506

Bray

348,000

447

Carlow

339,800

876

Cavan

278,300

704

Charleville

199,800

210

Clare

281,200

632

Clondalkin

371,600

373

Cork

435,400

896

Drogheda

176,654

203

Dublin 10 & 20

371,287

244

Dublin 12 Area

292,200

198

Dublin North City

290,279

244

Dublin North East

280,095

107

Dublin South East

299,300

284

Dun Laoghaire

228,000

92

Dundalk/Oriel

250,660

383

Dundrum/Rathfarnham

337,686

202

Fingal (North County)

310,900

343

Finglas/Cabra

342,100

178

Kerry

520,592

853

Kildare

475,800

447

Kilkenny

282,400

605

Laois

216,500

222

Leitrim

206,990

284

Liffey South West

373,800

190

Limerick

386,199

560

Longford

173,817

251

Meath

299,261

635

Monaghan

263,800

473

Mullingar

192,090

306

North Cork

305,000

485

North Donegal

370,500

243

North Galway

234,800

302

North Mayo

212,400

269

North Tipperary

259,900

395

Offaly

238,979

211

Roscommon

194,300

217

Sligo

251,500

291

South Donegal

150,800

197

South Galway

516,900

758

South Mayo

287,600

215

South Tipperary

376,700

534

Tallaght

316,829

733

Waterford

503,600

799

West Cork

287,400

350

West Donegal

126,800

245

West Waterford

166,254

337

Wexford

324,900

605

Total

€15,073,171

19,998

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