Given the wide range of different technologies and systems used in supporting my Department’s ICT systems, it would not be efficient to support all of these technologies using internal resources, although internal resources are also used extensively in supporting ICT systems. For this reason, external ICT support is used to support a number of systems, and for developing new systems which deliver efficiencies or support new services to citizens. It should be noted that this work differs from the use of consultancy to prepare expert reports; the work here involves supporting ICT systems or building new ones. Records indicate that the amount spent by my Department on externally delivered software supports, systems development, website supports, helpdesk supports and other work by external IT experts in each of the years is as follows:
Year
|
Amount
|
2010
|
€3,658,005
|
2011
|
€2,933,832
|
2012
|
€2,997,635
|
2013
|
€2,678,870
|
2014
|
€3,309,669
|
2015 (to 15th June)
|
€1,395,846
|