I confirm that the department is in receipt of an application for disability allowance (DA) from the above named person on 6 August 2015. On completion of the necessary investigations on all aspects of the claim a decision will be made and the person concerned will be notified directly of the outcome.
The processing time for individual DA claims may vary in accordance with their relative complexity in terms of the three main qualifying criteria, the person’s circumstances and the information they provide in support of their claim.
Any person who is awaiting a decision on their DA application may apply for means-tested supplementary welfare allowance from their local community welfare officer.