Dáil Éireann Debate, Tuesday - 3 November 2015
254. Deputy Brendan Griffin asked the Tánaiste and Minister for Social Protection further to a previous response, the level of liaison that has taken place regarding a case in Kerry (details supplied); if her Department has directly inspected the customer experience at this location; if it can express satisfaction with the facilities offered; if it will endeavour to improve the situation; and if she will make a statement on the matter. [38183/15]
View answerMy Department is committed to the provision of suitable and accessible public offices that ensures privacy and comply with occupational health and safety standards and which facilitate access for customers with disabilities and others with specific needs.
The Department is aware that there are issues with the accommodation that is being provided in the location mentioned. Whilst some minor improvements have been made, additional works will be required in order to improve the customer experience in this particular office.
The Department will continue to work with the Branch Manager to ensure that the premises provided are up to an acceptable standard.
