I am advised by the Revenue Commissioners that the application for the HRI tax credit must be submitted through Revenue's MyAccount portal at https://www.ros.ie/myaccount-web/register.html?execution=e1s1. As previously explained, there is no paper process for the HRI. The HRI system accumulates the value of the various qualifying works carried out, thereby simplifying the process of claiming the tax credit, but the application requires an electronic declaration submitted by the applicant. This is a necessary check to ensure that the tax credit is going to the person entitled to it.
The increasing investment and emphasis on Revenue's online offerings is in line with the Government's Public Service ICT Strategy of digital first to deliver improved efficiencies and better value for money, as well as providing more user centred and innovative services for customers. Revenue has confirmed that where the HRI applicant is not e-enabled, a family member or trusted third party can provide assistance. Alternatively, Revenue will assist a person in registering for MyAccount and in submitting their HRI claim.
If the Deputy wishes to provide my officials with the applicant's details, I will pass these to the Revenue who will be happy to follow-up to ensure that the applicant receives his/her entitlements as soon as possible.