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Consumer Protection

Dáil Éireann Debate, Wednesday - 13 January 2016

Wednesday, 13 January 2016

Questions (284)

Eoghan Murphy

Question:

284. Deputy Eoghan Murphy asked the Minister for Jobs, Enterprise and Innovation if the automatic default to a higher payment plan which is part of Greyhound Household Recycling’s current renewal policy is in contravention of citizens’ rights and that a move to a more costly policy should only be possible by express consent on the part of the customer (detail supplied). [46619/15]

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Written answers

The Deputy will appreciate that, while I have responsibility for the legislation that regulates the contracts between businesses and consumers, it is not my function to investigate whether particular contract terms or commercial practices are in compliance with or contravention of that legislation. That is the statutory function of the Competition and Consumer Protection Commission together in some cases with that of sectorial regulators. On the basis of the information supplied by the Deputy, the arrangements governing contract renewal in this case may give rise to questions as to their compliance with the requirements of the European Communities (Unfair Terms in Consumer Contracts) Regulations 1995. Accordingly I have forwarded the details supplied by the Deputy to the Competition and Consumer Protection Commission for consideration.

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