I confirm that the department is in receipt of an application for disability allowance (DA) from the above named person on 9 February 2016. On completion of the necessary investigations on all aspects of the claim a decision will be made and the person concerned will be notified directly of the outcome.
The processing time for individual DA claims may vary in accordance with their relative complexity in terms of the three main qualifying criteria, the person’s circumstances and the information they provide in support of their claim.
If the person in question requires financial assistance while a decision is pending, she may apply for supplementary welfare allowance from her local community welfare service.