Dáil Éireann Debate, Thursday - 28 April 2016
11. Deputy Pearse Doherty asked the Tánaiste and Minister for Social Protection the options for a person (details supplied) in having an application processed without delay under the jobseeker's allowance scheme; and if she will make a statement on the matter. [8738/16]
View answerWhere a person is engaged in casual or part-time employment, the days worked each week can vary. Accordingly, to ensure that the correct weekly payment issues, customers are required to complete a form on a weekly basis setting out the days on which they worked and the days on which they were unemployed and have this form verified by their employer. This is normally a very quick process with the submitted dockets scanned onto the Department’s computer system and the relevant payment calculated and issued.
These arrangements can cause difficulties in a small number of cases and, in these circumstances, alternative arrangements can be put in place such as the acceptance of a signature from the employer’s local representative (e.g. a local supervisor or manager). Any customer experiencing such difficulties should contact their local Intreo centre where alternative arrangements can be discussed.
