Dáil Éireann Debate, Thursday - 28 April 2016
150. Deputy John Brassil asked the Minister for Communications, Energy and Natural Resources to investigate an issue (details supplied) in relation to a fixed line service; and if he will make a statement on the matter. [8726/16]
View answerThe Commission for Communications Regulations (ComReg), the independent market regulator, has imposed a universal service obligation (USO) on eircom Limited (trading as “eir”) to provide a connection to its network, which is capable of providing basic telephony services, including voice, fax and basic data access, if requested, at any fixed address in Ireland.
Any complaint that eir has not complied with its universal service obligation in any particular case should be addressed directly to ComReg, which is independent in the exercise of its function in accordance with a requirement of section 11 of the Communications Regulations Act 2002.
I have no statutory authority to participate in ComReg’s investigation of any complaint that eir has failed to perform its USO in any particular case or in any subsequent prosecution by ComReg of any related offence. I will however bring this matter to the attention of ComReg.
