Dáil Éireann Debate, Tuesday - 17 May 2016
409. Deputy Éamon Ó Cuív asked the Minister for the Environment, Community and Local Government the cost of reimbursing persons who have paid their domestic water charges to Uisce Éireann, net of the amount paid to persons under the water conservation grant scheme; and if he will make a statement on the matter. [10402/16]
View answerIrish Water's customer billing and collection levels are a matter for the utility. Irish Water has published information on bill payment levels for the first three billing cycles on its website at www.water.ie.
The €110.8m collected in respect of domestic water charges is the amount of cash (net of rebates) collected as at 11 January 2016. The number of customers who had made a payment to 11 January was 928,000. Irish Water is currently finalising collection details in relation to its fourth billing cycle and it is expected that information relating to same will be published shortly by the company.
Irish Water has established a dedicated team to deal with representations and queries from public representatives. The team can be contacted via email to oireachtasmembers@water.ie or by telephone on a dedicated number, 1890 578 578.
To date, the Department of Social Protection, which administers the Water Conservation Grant on behalf of my Department, has made grant payments totalling €88,985,500 in respect of the 2015 Water Conservation Grant.
