I would like to thank the Deputy for raising this issue but as the Deputy can appreciate, I cannot intervene in individual cases.
The Child and Family Agency, Tusla, holds the statutory responsibility for all child welfare and protection services. In setting up the Agency, a statutory mechanism for complaints was included in the legislation. This is being delivered by Tusla under their complaints procedure, "Your Service Your Say". In addition, concerns on behalf of the child in question can be referred to the Ombudsman for Children. The Office of the Ombudsman also investigates complaints made in relation to public services.