Dáil Éireann Debate, Tuesday - 14 June 2016
315. Deputy Pat Breen asked the Minister for Social Protection when his Department will issue a decision to a person (details supplied) under the carer's allowance scheme; and if he will make a statement on the matter. [15724/16]
View answerI confirm that my Department received an application for carer’s allowance (CA) from the person concerned on 3 May 2016. Unfortunately, there are currently delays in the processing of new applications. Additional resources have been provided to the CA section in order to improve the waiting times for new applications and they are working hard to make this happen.
Frequently, delays are outside the control of the Department and are caused by the customer failing to fully complete the claim form or failing to attach the supporting documentation that is requested on the application form.
This application will be processed as quickly as possible and the person concerned will be notified directly of the outcome. In the meantime, both the person concerned and his spouse are in receipt of a weekly social welfare support.
I hope this clarifies the matter for the Deputy.
