Robert Troy
Question:344. Deputy Robert Troy asked the Minister for Social Protection to expedite an application for carer's allowance for a person (details supplied). [23833/16]
View answerThursday, 21 July 2016
Questions (344)
Written answers
I confirm that my department received an application for carer’s allowance (CA) from the person concerned on 15 April 2016. Unfortunately, there are currently delays in the processing of new applications. Additional resources have been provided to the CA section in order to improve the waiting times for new applications and they are working hard to make this happen.
Frequently, delays are outside the control of the Department and are caused by the customer failing to fully complete the claim form or failing to attach the supporting documentation that is requested on the application form.
This application will be processed as quickly as possible and the person concerned will be notified directly of the outcome. In the meantime, the person concerned is in receipt of a supplementary welfare allowance from her local community welfare service.
I hope this clarifies the matter for the Deputy