Michael Healy-Rae
Question:302. Deputy Michael Healy-Rae asked the Minister for Social Protection his views on matters concerning post offices (details supplied); and if he will make a statement on the matter. [28615/16]
View answerTuesday, 4 October 2016
Questions (302)
Written answers
Implementation of the recommendations of the Kerr Report, including the introduction of a basic payment account, is the responsibility of the Minister for Arts, Heritage, Regional, Rural and Gaeltacht Affairs.
The corporate governance of An Post is a matter for the Minister for Communications, Climate Action and the Environment.
My Department’s continuing support for An Post is apparent, both in terms of the cost of postage services and the value of the contract for welfare payments. In this regard, I anticipate this year that we will pay over €50 million to An Post under a contract for cash payment services to welfare customers. This contract is very substantial in terms of its reach, value and impact.
The Programme for Government commits to actively encourage payment at post offices.
Department of Social Protection staff have been advised that, when dealing with customers who are making new claims or seeking to change their payment arrangements, customers can choose between payment at the post office or by electronic funds transfer. Customer wishes should be facilitated where they choose to receive their social welfare payment at their local post office.
There is no change to schemes where customer choice is not currently available for control or other specified purpose.