Peadar Tóibín
Question:26. Deputy Peadar Tóibín asked the Minister for Arts, Heritage, Regional, Rural and Gaeltacht Affairs the role she envisages for post offices in rural Ireland in the future. [31134/16]
View answerThursday, 20 October 2016
Questions (26)
Written answers
The post office network plays an important role in serving the needs of business and domestic customers alike. However, the postal sector has been undergoing systemic change both nationally and internationally in recent years, with the increased use of electronic communications leading to the decline in core mail volumes year on year.
In recognition of this changing business environment, the Post Office Network Business Development Group, chaired by Mr Bobby Kerr, was established in late 2014 to examine the potential for new and existing Government services to be transacted through the post office network and to identify new business opportunities for the network.
The final report of the Post Office Network Business Development Group, which was published in January of this year, made a number of recommendations to support the future sustainability of post offices. These include recommendations in relation to the renewal of the post office network, the development of a basic payment account, the provision of motor tax services, and the creation of hubs around which local economic and social activity could revolve. The report also recommended that An Post should, following appropriate consultation with postmasters and others, review and amend the five-year strategy for the post office network.
The Programme for a Partnership Government commits to acting on the recommendations in the report of the Post Office Network Business Development Group. A number of Working Groups have been established to progress the recommendations, including through the establishment of a Network Renewal Implementation Group, which is being independently chaired by Mr Kerr. This Group is examining the number and spatial distribution of post offices, branch modernisation, the streamlining of products and services, postmaster payments and contracts, and training and qualifications for post office employees.
I have separately established the Post Office Hub Working Group to identify potential models under which the post offices could act as community hubs, especially in rural areas. My officials are also examining the potential for the post offices to deliver services such as motor tax payments and a basic payment account.
The Government is, therefore, taking a range of measures to support the post office network to adapt to the changed business environment in which it operates. The network will, however, continue to operate within the context of An Post’s commercial mandate.